No One Ever Said Change Was Easy

We at Inside-Out Cleaning know that change isn’t easy for anyone. Whether it's changing your internet provider or moving, no one likes the disruption of CHANGE. Making a change to your commercial cleaning provider is no different. This is especially true in today’s world where cleanliness is at the top of everyone’s mind.
No matter how clean or unclean your business is, we tend to make up one excuse after another as to why we can’t change cleaning providers.

• They know your office and sometimes your staff
• They have all your business’ security information
• They’re reliable….sometimes
• It's not THAT bad
• I’ve got more important things to do
• They are affordable

Knowledgeable Janitorial Cleaners Are Necessary
Gone are the days of a couple of people coming into your office with a vacuum, bucket, and Mr. Clean to empty your garbage, and you were happy with that because it was enough. 

Now more than ever, businesses are seeking cleaning professionals that come armed with the equipment and knowledge to replicate a pristine, clean environment day in and day out. 

So what does it mean to you when you change your cleaning company? Most managers will agree that TIME and CHANGE are the biggest factors and the unknowns can be scary. 

How to Successfully Change Your Janitorial Cleaning Service

1. Ask Yourself the Right Questions
What exactly does your business need? Do you need more cleaners or a deeper, more meticulous cleaning? 
What are your current pain points? The most common being that they just aren’t delivering the quality of clean that you want and need.

How much is your budget? Unfortunately, there is not a universally accepted formula for this. You certainly do not want to overpay, but you also do not want to gamble with the cheapest option either. 

2. Schedule In-person Consultations Visits
by two or three companies to your location should provide you with enough information to make a decision. Here are some questions to ask yourself when deciding between your options. 

1. Does their culture and values mirror my company values?
2. How do they communicate regularly with their employees, do they have a system for good, consistent communication?
3. Is there a supervisor consistently overseeing and helping the onsite cleaning staff?
4. Are the onsite cleaners properly trained in procedures on products, security, and client requirements?
5. What is their inspection process, will they inspection my facility from time to time or will they simply wait until I complain about a problem?
6. Do they have relevant references and online reviews that can help build my trust in them?
7. One of the most important details…Is this company likable? Did they deliver a good impression during the walkthrough or was it strictly a sales pitch?

​3. Choose the right company to partner with
A good cleaning company should provide you with all the information you need to make an informed decision. Hopefully they can provide you with a good electronic proposal document outlining exactly what their pricing includes. 
After you have made the decision, it’s time to terminate your current commercial cleaning service. When transitioning to a new commercial cleaning company, a clean and respectful transition is important. Try to make the best of the situation for all parties involved, including your old cleaning service. Doing this can provide a smooth transition for your new provider and allow them to get up to speed quickly. 
Finally, create a great partnership with your new cleaning company and enjoy your clean environment.
If you’d like to learn more about how we at Inside-Out Cleaning can help your business work through this process or to set up a consultation, give us a call today.